GRUPO SERATTAGRUPO SERATTA · GIFTS
DON'T GIVE THINGS.
GIVE STORIES AND EXPERIENCES.
A dinner, a celebration or an unforgettable night at any of our restaurants. You choose the value. We bring the experience.
VALID AT 17 RESTAURANTS · 15 COURSES · EVENTS · 3 CITIES
SOME GIFTS TAKE UP SPACE.
AND SOME STAY WITH YOU.
GIVE ONE OF THOSE.
YOU GIVE THE BUDGET.
THEY CHOOSE THE EXPERIENCE.
Dinner, lunch, a celebration, cocktails, a special experience. Whatever they want, at any participating restaurant.
Four steps, and you are done.
Nothing to print, no plastic, no surprises: this is exactly what happens from the moment you build it to the moment they enjoy it.
Their name goes on the card. You choose the colour, the phrase, up to 10 stickers you drag wherever you like, the message they read when they open it, and how it opens: a box with a bow, an envelope or a wax seal.
Mercado Pago: card, PSE or Nequi. The gift is issued only once the payment is approved, and the electronic invoice reaches your inbox.
By WhatsApp, by email, or we give you the link and you hand it over yourself. You can also schedule it for their birthday: we remember for you.
They book at any of our 17 restaurants, courses or events, and show the QR code from their link on arrival. Our host scans it and it is deducted on the spot. Nothing to print.
What everyone asks.
What is the minimum?
From $70.000. You pick the exact value. Or you can gift a specific experience — an Ultra Experience dinner, a course — and the gift is worth its real price for the number of people you choose.
Where can they use it?
At 17 restaurants, 15 courses and experiences, and all of our events, in Bogotá, Cartagena and Medellín. They choose where, when and with whom.
How long does it last?
One (1) year from activation. The exact expiry date is printed on the gift, and we email a reminder 30 and 7 days before. Once expired it cannot be recovered or extended.
Can it be used over several visits?
No. The gift is redeemed in ONE visit, for its full value. That is why it is worth choosing an amount that matches the plan you have in mind.
What if the bill is smaller?
The difference is not refunded in cash and does not stay as balance for another visit.
What if the bill is larger?
Perfect: the whole gift is applied and the difference is paid with any other method the restaurant accepts.
Can I choose the restaurant?
The gift works at every participating restaurant and usually the recipient chooses. If you want to steer it, gift a specific experience: the card says so, though it remains balance in case they prefer something else.
Does it work for events and courses?
Yes. The same restaurants, the cooking and bar courses, and the group events.
How do I deliver it?
However you like: we send it by WhatsApp or email, or we give you the link so you hand it over yourself. It can also be scheduled for an exact date.
I lost the gift link. Is it gone?
No. Write to us with the code (GS-XXXX-XXXX) and we reissue access: the value stays, a new link is issued and the old one stops working. Customer service: (601) 744 3466 or (322) 725 6479.
Do I get an invoice?
Yes. The electronic invoice is emailed to the buyer.
Any other question? Call us at (601) 744 3466 or (322) 725 6479. See full Terms & Conditions
Validity. Your gift is valid for one (1) year from activation.
Used in a single visit. The gift is redeemed in full, at once. Choose an amount that matches the plan you want to give.
If the bill is smaller. The difference is not refunded in cash and does not stay as balance for another visit.
If the bill is larger. You can apply the whole gift and pay the difference with any other method the restaurant accepts.
Where to use it. Valid at the participating Grupo Seratta restaurants listed on the platform.
See full Terms & ConditionsALREADY HAVE A GIFT CARD?
Open it from the link you received: your balance, QR and expiry live there. Lost the link? Write to us and we will resend it.